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LONG ORGANIZATIONAL CAPACITY ASSESSMENT FORM

Grant Thornton Uganda is conducting a study aimed at identifying the key challenges faced by Small and Medium Sized Enterprises (SMEs) in Uganda. This initiative seeks to understand the barriers that hinder succession, growth and sustainability within the SME industry, as well as the difficulties encountered in capital deployment. Our goal is to address these challenges by offering tailored solutions that can enhance business succession, capacity, growth, and improve access to funding and resources. This assessment will help us gain a deeper understanding of your organization's current needs, identify areas where additional support is required, and develop actionable recommendations to drive your business forward. The insights gathered from this survey will also inform future strategies to improve the business environment for SMEs in Uganda.

Instructions

Please take about 10 minutes to complete this form by selecting the relevant options that best describe your organization’s current situation. All responses will remain confidential and will be used exclusively for the purposes of this study. The data collected will help us tailor the support and resources to better meet your needs whether it is capital deployment, succession planning, financial management, growth strategy etc. If you have any questions or require assistance while filling out this form, please do not hesitate to contact us at lillian.businge@ug.gt.com and sonia.tumusiime@ug.gt.com.

We appreciate your time and valuable input in helping us achieve our objective of strengthening Uganda's SME sector.

GENERAL INFORMATION

GOVERNANCE & LEADERSHIP

STRATEGY & BUSINESS MODEL

FINANCIAL MANAGEMENT & SUSTAINABILITY

  • QuickBooks
  • Tally ERP
  • Odoo
  • SAP
  • Zoho Books
  • Xero
  • Excel (Manual)
  • Other (please specify):
  • Product Sales
  • Service Revenue
  • Donations and Grants
  • Membership Fees
  • Interest Income
  • Rental Income
  • Royalties and Licensing Fees
  • Sponsorships & Advertising Revenue
  • Dividends & Investment Returns
  • Other (please specify):
  • Limited access to financin<
  • Poor cash flow management
  • Lack of financial planning and budgeting
  • Weak internal financial controls
  • Inadequate financial reporting
  • High operational costs
  • Difficulty in tax compliance
  • Other (please specify):

COMPLIANCE & REGULATORY REQUIREMENTS

  • Uganda Registration Services Bureau (URSB)
  • Uganda Revenue Authority (URA)

OPERATIONS & HUMAN RESOURCES

  • HRIS
  • Workday
  • SAP SuccessFactors
  • Oracle HCM Cloud
  • Microsoft Dynamics 365 HR
  • Other:

What employee performance evaluation system do you use? (Tick all that apply)

  • 360-Degree Feedback
  • KPI-Based Performance
  • Balanced Scorecard
  • Management by Objectives (MBO)
  • Annual Appraisal
  • Self-Assessment
  • Peer Reviews
  • Other (please specify):
  • Internal Training Programs
  • Hiring External Consultants
  • Leadership Development Programs
  • E-Learning and Online Courses
  • On-the-Job Training
  • Industry Conferences and Seminars
  • Professional Certifications and Accreditation/Education Support
  • Other:
  • Employee retention and turnover
  • Recruiting skilled talent
  • Performance management
  • Employee training and development
  • Payroll and benefits management
  • Workplace conflict resolution
  • Compliance with labour laws
  • Other:

MARKET POSITION & COMPETITIVENESS

  • Limited market reach/customer acquisition
  • High competition
  • Rapid technological changes
  • Customer retention difficulties
  • Inability to innovate or develop new products/services
  • Insufficient branding and marketing strategies
  • Talent acquisition and retention challenges
  • Regulatory barriers
  • Other:
  • In-House Feedback Collection
  • External Consultants
  • Customer Surveys & Questionnaires
  • Social Media Listening & Online Reviews
  • Customer Support & Complaints Analysis
  • Website & App Analytics
  • Loyalty Programs & Customer Rewards Feedback
  • We do not collect customer feedback
  • Other:

Who are your main competitors?

What is your unique value proposition?

IMPACT & SCALABILITY

What is the social or economic impact of your business?


  • Limited access to funding
  • Inadequate infrastructure
  • Insufficient market demand
  • High operational costs
  • Regulatory barriers
  • Limited access to skilled labour
  • Lack of technological capacity
  • Difficulty in expanding supply chain and distribution networks
  • Other:

FUNDING REQUEST & SUPPORT NEEDED